All patients with pre-booked appointments will be triaged over the phone. Where ever possible we are avoiding booking face to face appointments for the safety of patients and staff.
To book an appointment please contact us during surgery time on 01709 812827.
Appointments for all surgeries can be booked up to four weeks in advance, however during morning surgeries appointments between 09:30 and 10:30 are bookable on the day.
We operate a 5 minute appointment system for all our GPs. It is therefore only possible for the doctor to discuss your immediate problem at each consultation. Should you wish to discuss more than one problem please ask for a double appointment.
On some occasions appointments will not be available to be booked 4 weeks in advance, such as when a doctor is returning from annual leave. We have found that this system reduces patients not attending for pre booked appointments.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Appointments can be cancelled by speaking to Reception, leaving an answer phone message on the cancellation line, by replying CANCEL to the SMS appointment reminder or via your online account. Patients who persistently do not attend for appointments will be removed from the practice list.